Terms of Sale


The following terms apply to your purchase of the products offered on www.5hourenergy.com (“Site”).

4.1 Product Descriptions. SI Online, LLC (“We”) try to make the Site thorough, accurate, and helpful to our customers. Nonetheless, there may be times when certain information contained on the Site may be incorrect, incomplete, inaccurate, or appear inaccurate because of the browser, hardware, or other technology that you use. We reserve the right to correct errors (whether by changing information on the Site or by informing you of the error and giving you an opportunity to cancel your order) or to update product information at any time without notice.

4.2 Availability and Pricing. SI Online, LLC reserves the right to change the prices and available products at any time. Quantities of some Products may be limited and stock cannot always be guaranteed. Products offered for sale on the Site are available for shipment only to the United States and all prices are quoted in U.S. dollars.

If a product’s correct price is higher than the listed price, we will, in our discretion, either confirm the correct price with you or cancel your order and notify you of such cancellation.

4.3 Orders. We have the right to refuse or limit any order,and limit quantities. We will not be liable if a product is unavailable or if shipment is delayed.

4.5 Returns. All return requests should be directed to email@help.5HourEnergy.com. You must have proof of purchase and more than 50% of the product remaining. Once We receive a valid return request, a pre-paid shipping label will be provided to return the remaining product. Once we receive the returned product, a refund will be issued.

4.6 Damaged or Incomplete Shipment. If you receive a damaged or incomplete shipment of Products, or if you are otherwise unhappy with any product, please contact SI Online, LLC at email@orders.5hourenergy.com. We must receive notice of a damaged or incomplete shipment within two (2) weeks of receipt.

4.7 Payment. By providing a credit card, bank information, or other payment method, You represent and warrant that You are authorized to use the designated payment method and You authorize SI Online (or its third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and other charges). If the payment method you provide cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled.

We accept the forms of payment stated on the Site and, for credit and debit card payments, charge your credit or debit card when your order is processed. Completion of a payment transaction is contingent upon: (a) you providing complete personal, account, transaction and any other information needed, (b) authorization of the payment by your credit or debit card company, and (c) acceptance of your payment. We may, in our sole discretion, cancel your payment at any time by providing notice to you through your contact information or by a notice when you attempt to make a payment. We may cancel a payment or prevent you from initiating future payments for any reason, including, without limitation, the following: (i) if you attempt to use the services in breach of any applicable law or regulation, including but not limited to the card network rules or regulations; (ii) if you use the services in breach of these terms; (iii) if we suspect fraudulent, unlawful or improper activity regarding a payment; (iv) if we detect, in our sole discretion, that your payments have excessive disputes, high reversal rates or present a relatively high risk of losses; or (v) failure to cooperate in an investigation or provide additional information when requested.