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FAQ

Product Information

Product Information

What is a 5-hour ENERGY® shot?
5-hour ENERGY® shots are dietary supplements that can help you feel energized and alert for hours. They contain a special blend of essential B vitamins, amino acids and nutrients — all with zero sugar and four calories.

How much caffeine is in a 5-hour ENERGY® shot?
Regular Strength 5-hour ENERGY® shots contain about as much caffeine as 8 ounces of the leading premium coffee.
Extra Strength 5-hour ENERGY® shot contain about as much caffeine as 12 ounces of the leading premium coffee.

What are the best times to take a 5-hour ENERGY® shot?
The simple answer is “When you’re tired.” Depending on your lifestyle, here are additional ideas of when you may want to take a 5-hour ENERGY® shot:

When you get up: Not a morning person? Is coffee not doing it for you anymore? Try waking up and taking a 5-hour ENERGY® shot. It’s a great way to start your day off feeling alert and energized.

After lunch: Tired of that 2:30 FEELING®? You’re not alone. In fact, research shows that more than 70 percent of us hit the wall after lunch. Let a 5-hour ENERGY® shot help you leap over that wall instead of crashing into it.

Before your workout: Want to get in shape but having trouble staying motivated? Make 5-hour ENERGY® shots part of your lifestyle and get the energy boost you need to get fit.

During sports: Don’t just get in the zone; stay there longer with 5-hour ENERGY® shots’ combination of an energized feeling of clarity and alertness.

When traveling: Anyone who travels frequently knows how tiring it can be. Whether you’re on business or on vacation, a 5-hour ENERGY® shot can help you stay alert and energized wherever you may be headed.

On weekends: Weekends can be busy. So, grab a 5-hour ENERGY® shot when you’re “on the go” and get the boost you need to tackle your “to-do” list.

How do I know if 5-hour ENERGY® shots are right for me?
5-hour ENERGY® products were created for hard-working, busy adults, but everyone is different. Some people can take the maximum daily amount of 5-hour ENERGY® shots (two bottles per day spaced several hours apart), while others find they do well taking less. To learn how 5-hour ENERGY® shots work best for you, take just half a bottle to start. Wait about 10 minutes, then decide if you still need an additional boost.

What is a “niacin flush”?
Some people are sensitive to having elevated amounts of niacin (vitamin B-3) in their bodies. This can result in an increase in blood flow near the skin or “flushing.” Should you experience a niacin flush, it will generally go away in a few minutes. To help avoid a possible reaction, take half a bottle and save the rest for later.

20,833% of vitamin B-12? 2,353% of vitamin B-6? Isn’t that dangerous?
No. The levels of B-12 and B-6 in each 5-hour ENERGY® shot are within safe limits.

Are 5-hour ENERGY® shots kosher?
Yes. 5-hour ENERGY® received its kosher certification from Star-K in November 2010.

Where can I purchase 5-hour™ TEA shots?
5-hour™ TEA shots are available at retailers nationwide. View retail stores where 5-hour™ TEA is available.

Can I order online?
Yes, the product is available to buy at a variety of online retailers. Visit the shop page.

What are 5-hour™ TEA shots?
5-hour™ TEA shots are a dietary supplement. Each 1.93 ounce 5-hour™ TEA shot contains the ingredients of 5-hour ENERGY® shots but uses caffeine from green tea.

How is a 5-hour™ TEA shot different than a 5-hour ENERGY® shot?
5-hour™ TEA shots contain the ingredients of 5-hour ENERGY® shots but uses caffeine from green tea.

What flavors are available?
5-hour™ TEA is available in three delicious flavors – Peach Tea, Lemonade Tea and Raspberry Tea. Only the tea flavor (not other ingredients) is derived from non-organic green tea.

How many 5-hour™ TEA shots can I take per day?
We recommend taking no more than two bottles per day, spaced several hours apart. If you use 5-hour ENERGY® shots also, do not take more than two of the products combined in a day.

Are 5-hour™ TEA shots kosher?
Yes, it is Star-K Kosher certified.

Are 5-hour™ TEA shots gluten/animal products/wheat/yeast/peanut free?
Our manufacturing process does not include adding gluten/animal products/wheat/yeast/peanuts.

Can I get free samples or coupons?
We do not provide free samples or coupons.

Product Safety

How should I take a 5-hour ENERGY® shot?
Take half a bottle for moderate energy. Take a whole bottle for maximum energy. Do not exceed two shots daily, consumed several hours apart. Discard any unused product within three days after opening. Refrigeration not required.

How many bottles of 5-hour ENERGY® can I take per day?
We recommend taking no more than two bottles of 5-hour ENERGY® per day. Be sure to space them several hours apart. 

Who should not take 5-hour ENERGY® shots?

  • Women who are pregnant or nursing
  • Children
  • People diagnosed with phenylketonuria (PKU)

5-hour ENERGY® shots contain phenylalanine. NOTE: 5-hour ENERGY® does not contain aspartame.

Check with your doctor before taking a 5-hour ENERGY® shot if…

  • You are currently taking any prescription medications
  • You have been advised by your physician to avoid stimulants or caffeine
  • You have a medical condition that makes you concerned about taking it
  • You are concerned about taking it for any reason

Other concerns?

  • Diabetics: While 5-hour ENERGY® is sugar-free, we would still advise you to contact your doctor before taking a 5-hour ENERGY® shot.
  • Animal products: No animal products are added to 5-hour ENERGY® shots.

Have 5-hour ENERGY® shots been approved by the FDA?
No, they haven’t. Dietary supplements like 5-hour ENERGY® shots don’t need to be approved by the FDA. However, dietary supplements are stringently regulated and must comply with the provisions of the Dietary Supplement Health and Education Act as regulated by the FDA.

Product Ingredients

What’s in a 5-HOUR ENERGY® shot?
You already know that 5-hour ENERGY® shots give you a feeling of alertness and energy, but what’s in a 5-hour ENERGY® shot exactly? Read on for a brief description of each 5-hour ENERGY® shot ingredient.

What vitamins are in a 5-hour ENERGY® shot?

  • B6

    This 5-hour ENERGY® shot ingredient can also be found in many foods including fortified cereals, beans, meat, poultry, fish, fruits and vegetables, Vitamin B-6 plays a key role in the production of amino acids, which are the building blocks of protein. Vitamin B-6 is used in the creation of DNA and is involved in over 100 crucial chemical reactions in our bodies. It also helps form nearly all new cells in our bodies.
  • B-12

    Vitamin B-12 is involved in a variety of important bodily functions, including the production of amino acids and the processing of carbohydrates into energy. NIACIN (VITAMIN B-3)
  • Niacin

    plays a key role in converting fats, proteins, carbohydrates and starches into usable energy. * This 5-hour ENERGY® shot ingredient can also be found in food sources including meat and dairy products, leafy vegetables, broccoli, tomatoes, avocados, nuts and whole grains.

Energy blend

  • CITICOLINE

    Citicoline is a water-soluble compound essential for the synthesis of phosphatidyl choline, a constituent of brain tissue. Citicoline plays a role in neurotransmission and can help support brain function. *
  • TYROSINE

    This 5-hour ENERGY® shot ingredient is an amino acid that transmits nerve impulses to the brain. Tyrosine is found in meat, dairy, fish and grains.
  • PHENYLALANINE

    Phenylalanine is an essential amino acid that enhances alertness. * It’s found in dairy products, avocados, legumes, nuts, leafy vegetables, whole grains, poultry and fish.
  • TAURINE

    This ingredient is a naturally occurring chemical substance present in meat, fish and dairy products. Taurine can be found in the white blood cells, skeletal muscles, heart and central nervous system of human adults. Taurine plays a role in digestion, and is used to process potassium, calcium and sodium in the body, as well as maintain the integrity of cell membranes. *
  • MALIC ACID

    Found naturally in fruits (especially apples), malic acid is synthesized by the body during the process of converting carbohydrates to energy.
  • GLUCURONOLACTONE

    A natural metabolite found in the human body, glucuronolactone is produced by the metabolization of glucose in the liver. It has been shown to reduce sleepiness*.
  • CAFFEINE

    Regular Strength 5-hour ENERGY® shots contain caffeine comparable to 8 ounces of the leading premium coffee. Extra Strength 5-hour ENERGY® shots contain caffeine comparable to 12 ounces of the leading premium coffee. Caffeine provides a boost of energy and feeling of heightened alertness. *

*This statement has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

Discontinued Products

Only information for products discontinued within the past 6 months will be shown here. For information regarding products discontinued > 6 months, please use the contact form.

Regular Strength Citrus Lime

supplemental facts label for Regular Strength Citrus Lime

Ordering & Subscriptions

Online Order Questions

What payment methods are available?
We accept Visa, Mastercard, American Express, Discover Card, Google Pay and Apple Pay.

Can I place an order over the phone?
We do not accept phone orders at this time.

What is the return policy for 5-hour ENERGY® shots purchased through 5hourEnergy.com?
All return requests should be directed to [email protected]. You must have proof of purchase and more than 50% of the order remaining. A pre-paid shipping label will be provided to return the remaining product. Once we receive the returned product, a refund will be issued.

Subscription FAQ

What items qualify? All items are eligible for our subscription service. You simply need to create an account and place an order. You will be able to manage your subscription while logged in to your account under the subscriptions tab.

What is the delivery frequency? You may choose for your subscription service to automatically send your 5-hour ENERGY® shots once every month, every two months, or quarterly.

You will choose shipment frequency when placing your order and can change frequency at any time. Or even change the recurring date for your upcoming subscription shipments.

  1. Log in to your account
  2. Click on the subscriptions tab
  3. Click on “Edit”
  4. Click on “Edit Subscription”
  5. Make desired changes and click “SAVE”

How can I make changes to my subscription?

  1. Log in to your account
  2. Click on the subscriptions tab
  3. Click on “Edit” and choose the option you want to change.

Can I skip a shipment?

Yes. You can skip up to five shipments.

  1. Log in to your account
  2. Click on the subscriptions tab
  3. Click on “Edit”
  4. Click on “Skip Reoccurrence”
  5. Select up to five skips and press “OK”

How do I update my credit card on file?

  1. Log in to your account
  2. Click on the subscriptions tab
  3. Click on “Edit”
  4. Select “Update Payment Method”
  5. “Enter a New Credit Card”
  6. Enter updated card information and select “Save”

Your new card will automatically become your preferred payment. Your old card will stay on file until you delete it.

To delete credit cards on your account:

  1. Log in to your account
  2. Go to the account settings tab
  3. Select “Payment Methods”
  4. Select “Delete” and confirm.

Please note that you cannot delete your preferred payment method. You must have a primary credit card on file.

How do I change my shipping address?

  1. Log in to your account
  2. Click on the subscriptions tab
  3. Click on “Edit”
  4. Click on “Update Shipping Address”
  5. Make desired changes and click “Save”

To ensure your delivery arrives at the new address, you must make the change at least one week prior to the expected shipment date.

How do I cancel my subscription?

  1. Log in to your account
  2. Click on the subscriptions tab
  3. Click on “Edit”
  4. Click “Cancel Subscription”

Subscription cancellations cannot be reversed. If you want to resume regular product shipments, a new subscription is required.

Shipping & Returns

Shipping

Rates
All orders of at least 12 bottles of product qualify for $5.00 shipping to delivery addresses within the contiguous 48 states. Orders of a single 6-pack will be charged a $10.00 shipping. All orders are shipped using 5-7 day standard ground shipping at this time.

Other Information
From time to time there may be free shipping, 10% off, and other promotions and discounts. Promotional codes are time-sensitive and therefore only valid for a specific period of time.

Return Policy

What is the return policy for 5-hour ENERGY® shots purchased through 5hourEnergy.com?
All return requests should be directed to [email protected] You must have proof of purchase and more than 50% of the order remaining. A pre-paid shipping label will be provided to return the remaining product. Once we receive the returned product, a refund will be issued.

  • Product Information
  • Ordering & Subscriptions
  • Shipping & Returns
  • In-Store Retail

Product Information

What is a 5-hour ENERGY® shot?
5-hour ENERGY® shots are dietary supplements that can help you feel energized and alert for hours. They contain a special blend of essential B vitamins, amino acids and nutrients — all with zero sugar and four calories.

How much caffeine is in a 5-hour ENERGY® shot?
Regular Strength 5-hour ENERGY® shots contain about as much caffeine as 8 ounces of the leading premium coffee.
Extra Strength 5-hour ENERGY® shot contain about as much caffeine as 12 ounces of the leading premium coffee.

What are the best times to take a 5-hour ENERGY® shot?
The simple answer is “When you’re tired.” Depending on your lifestyle, here are additional ideas of when you may want to take a 5-hour ENERGY® shot:

When you get up: Not a morning person? Is coffee not doing it for you anymore? Try waking up and taking a 5-hour ENERGY® shot. It’s a great way to start your day off feeling alert and energized.

After lunch: Tired of that 2:30 FEELING®? You’re not alone. In fact, research shows that more than 70 percent of us hit the wall after lunch. Let a 5-hour ENERGY® shot help you leap over that wall instead of crashing into it.

Before your workout: Want to get in shape but having trouble staying motivated? Make 5-hour ENERGY® shots part of your lifestyle and get the energy boost you need to get fit.

During sports: Don’t just get in the zone; stay there longer with 5-hour ENERGY® shots’ combination of an energized feeling of clarity and alertness.

When traveling: Anyone who travels frequently knows how tiring it can be. Whether you’re on business or on vacation, a 5-hour ENERGY® shot can help you stay alert and energized wherever you may be headed.

On weekends: Weekends can be busy. So, grab a 5-hour ENERGY® shot when you’re “on the go” and get the boost you need to tackle your “to-do” list.

How do I know if 5-hour ENERGY® shots are right for me?
5-hour ENERGY® products were created for hard-working, busy adults, but everyone is different. Some people can take the maximum daily amount of 5-hour ENERGY® shots (two bottles per day spaced several hours apart), while others find they do well taking less. To learn how 5-hour ENERGY® shots work best for you, take just half a bottle to start. Wait about 10 minutes, then decide if you still need an additional boost.

What is a “niacin flush”?
Some people are sensitive to having elevated amounts of niacin (vitamin B-3) in their bodies. This can result in an increase in blood flow near the skin or “flushing.” Should you experience a niacin flush, it will generally go away in a few minutes. To help avoid a possible reaction, take half a bottle and save the rest for later.

20,833% of vitamin B-12? 2,353% of vitamin B-6? Isn’t that dangerous?
No. The levels of B-12 and B-6 in each 5-hour ENERGY® shot are within safe limits.

Are 5-hour ENERGY® shots kosher?
Yes. 5-hour ENERGY® received its kosher certification from Star-K in November 2010.

Where can I purchase 5-hour™ TEA shots?
5-hour™ TEA shots are available at retailers nationwide. View retail stores where 5-hour™ TEA is available.

Can I order online?
Yes, the product is available to buy at a variety of online retailers. Visit the shop page.

What are 5-hour™ TEA shots?
5-hour™ TEA shots are a dietary supplement. Each 1.93 ounce 5-hour™ TEA shot contains the ingredients of 5-hour ENERGY® shots but uses caffeine from green tea.

How is a 5-hour™ TEA shot different than a 5-hour ENERGY® shot?
5-hour™ TEA shots contain the ingredients of 5-hour ENERGY® shots but uses caffeine from green tea.

What flavors are available?
5-hour™ TEA is available in three delicious flavors – Peach Tea, Lemonade Tea and Raspberry Tea. Only the tea flavor (not other ingredients) is derived from non-organic green tea.

How many 5-hour™ TEA shots can I take per day?
We recommend taking no more than two bottles per day, spaced several hours apart. If you use 5-hour ENERGY® shots also, do not take more than two of the products combined in a day.

Are 5-hour™ TEA shots kosher?
Yes, it is Star-K Kosher certified.

Are 5-hour™ TEA shots gluten/animal products/wheat/yeast/peanut free?
Our manufacturing process does not include adding gluten/animal products/wheat/yeast/peanuts.

Can I get free samples or coupons?
We do not provide free samples or coupons.

Product Safety

How should I take a 5-hour ENERGY® shot?
Take half a bottle for moderate energy. Take a whole bottle for maximum energy. Do not exceed two shots daily, consumed several hours apart. Discard any unused product within three days after opening. Refrigeration not required.

How many bottles of 5-hour ENERGY® can I take per day?
We recommend taking no more than two bottles of 5-hour ENERGY® per day. Be sure to space them several hours apart. 

Who should not take 5-hour ENERGY® shots?

  • Women who are pregnant or nursing
  • Children
  • People diagnosed with phenylketonuria (PKU)

5-hour ENERGY® shots contain phenylalanine. NOTE: 5-hour ENERGY® does not contain aspartame.

Check with your doctor before taking a 5-hour ENERGY® shot if…

  • You are currently taking any prescription medications
  • You have been advised by your physician to avoid stimulants or caffeine
  • You have a medical condition that makes you concerned about taking it
  • You are concerned about taking it for any reason

Other concerns?

  • Diabetics: While 5-hour ENERGY® is sugar-free, we would still advise you to contact your doctor before taking a 5-hour ENERGY® shot.
  • Animal products: No animal products are added to 5-hour ENERGY® shots.

Have 5-hour ENERGY® shots been approved by the FDA?
No, they haven’t. Dietary supplements like 5-hour ENERGY® shots don’t need to be approved by the FDA. However, dietary supplements are stringently regulated and must comply with the provisions of the Dietary Supplement Health and Education Act as regulated by the FDA.

Product Ingredients

What’s in a 5-HOUR ENERGY® shot?
You already know that 5-hour ENERGY® shots give you a feeling of alertness and energy, but what’s in a 5-hour ENERGY® shot exactly? Read on for a brief description of each 5-hour ENERGY® shot ingredient.

What vitamins are in a 5-hour ENERGY® shot?

  • B6

    This 5-hour ENERGY® shot ingredient can also be found in many foods including fortified cereals, beans, meat, poultry, fish, fruits and vegetables, Vitamin B-6 plays a key role in the production of amino acids, which are the building blocks of protein. Vitamin B-6 is used in the creation of DNA and is involved in over 100 crucial chemical reactions in our bodies. It also helps form nearly all new cells in our bodies.
  • B-12

    Vitamin B-12 is involved in a variety of important bodily functions, including the production of amino acids and the processing of carbohydrates into energy. NIACIN (VITAMIN B-3)
  • Niacin

    plays a key role in converting fats, proteins, carbohydrates and starches into usable energy. * This 5-hour ENERGY® shot ingredient can also be found in food sources including meat and dairy products, leafy vegetables, broccoli, tomatoes, avocados, nuts and whole grains.

Energy blend

  • CITICOLINE

    Citicoline is a water-soluble compound essential for the synthesis of phosphatidylcholine, a constituent of brain tissue. Citicoline plays a role in neurotransmission and can help support brain function. *
  • TYROSINE

    This 5-hour ENERGY® shot ingredient is an amino acid that transmits nerve impulses to the brain. Tyrosine is found in meat, dairy, fish and grains.
  • PHENYLALANINE

    Phenylalanine is an essential amino acid that enhances alertness. * It’s found in dairy products, avocados, legumes, nuts, leafy vegetables, whole grains, poultry and fish.
  • TAURINE

    This ingredient is a naturally occurring chemical substance present in meat, fish and dairy products. Taurine can be found in the white blood cells, skeletal muscles, heart and central nervous system of human adults. Taurine plays a role in digestion, and is used to process potassium, calcium and sodium in the body, as well as maintain the integrity of cell membranes. *
  • MALIC ACID

    Found naturally in fruits (especially apples), malic acid is synthesized by the body during the process of converting carbohydrates to energy.
  • GLUCURONOLACTONE

    A natural metabolite found in the human body, glucuronolactone is produced by the metabolization of glucose in the liver. It has been shown to reduce sleepiness*.
  • CAFFEINE

    Regular Strength 5-hour ENERGY® shots contain caffeine comparable to 8 ounces of the leading premium coffee. Extra Strength 5-hour ENERGY® shots contain caffeine comparable to 12 ounces of the leading premium coffee. Caffeine provides a boost of energy and a feeling of heightened alertness. *

*This statement has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

Discontinued Products

Only information for products discontinued within the past 6 months will be shown here. For information regarding products discontinued > 6 months, please use the contact form.

Regular Strength Citrus Lime

Online Order Questions

What payment methods are available?
We accept Visa, Mastercard, American Express, Discover Card, Google Pay and Apple Pay.

Can I place an order over the phone?
We do not accept phone orders at this time.

What is the return policy for 5-hour ENERGY® shots purchased through 5hourEnergy.com?
All return requests should be directed to [email protected]. You must have proof of purchase and more than 50% of the order remaining. A pre-paid shipping label will be provided to return the remaining product. Once we receive the returned product, a refund will be issued.

Subscription FAQ

What items qualify? All items are eligible for our subscription service. You simply need to create an account and place an order. You will be able to manage your subscription while logged in to your account under the subscriptions tab.

What is the delivery frequency? You may choose for your subscription service to automatically send your 5-hour ENERGY® shots once every month, every two months, or quarterly.

You will choose shipment frequency when placing your order and can change frequency at any time. Or even change the recurring date for your upcoming subscription shipments.

  1. Log in to your account
  2. Click on the subscriptions tab
  3. Click on “Edit”
  4. Click on “Edit Subscription”
  5. Make desired changes and click “SAVE”

How can I make changes to my subscription?

  1. Log in to your account
  2. Click on the subscriptions tab
  3. Click on “Edit” and choose the option you want to change.

Can I skip a shipment?

Yes. You can skip up to five shipments.

  1. Log in to your account
  2. Click on the subscriptions tab
  3. Click on “Edit”
  4. Click on “Skip Reoccurrence”
  5. Select up to five skips and press “OK”

How do I update my credit card on file?

  1. Log in to your account
  2. Click on the subscriptions tab
  3. Click on “Edit”
  4. Select “Update Payment Method”
  5. “Enter a New Credit Card”
  6. Enter updated card information and select “Save”

Your new card will automatically become your preferred payment. Your old card will stay on file until you delete it.

To delete credit cards on your account:

  1. Log in to your account
  2. Go to the account settings tab
  3. Select “Payment Methods”
  4. Select “Delete” and confirm.

Please note that you cannot delete your preferred payment method. You must have a primary credit card on file.

How do I change my shipping address?

  1. Log in to your account
  2. Click on the subscriptions tab
  3. Click on “Edit”
  4. Click on “Update Shipping Address”
  5. Make desired changes and click “Save”

To ensure your delivery arrives at the new address, you must make the change at least one week prior to the expected shipment date.

How do I cancel my subscription?

  1. Log in to your account
  2. Click on the subscriptions tab
  3. Click on “Edit”
  4. Click “Cancel Subscription”

Subscription cancellations cannot be reversed. If you want to resume regular product shipments, a new subscription is required.

Shipping

Rates
All orders of at least 12 bottles of product qualify for $5.00 shipping to delivery addresses within the contiguous 48 states. Orders of a single 6-pack will be charged a $10.00 shipping. All orders are shipped using 5-7 day standard ground shipping at this time.

Other Information
From time to time there may be free shipping, 10% off, and other promotions and discounts. Promotional codes are time-sensitive and therefore only valid for a specific period of time.

Return Policy

What is the return policy for 5-hour ENERGY® shots purchased through 5hourEnergy.com?
All return requests should be directed to [email protected] You must have proof of purchase and more than 50% of the order remaining. A pre-paid shipping label will be provided to return the remaining product. Once we receive the returned product, a refund will be issued.

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Build a 24-pack or 12-pack with up to 4 different 6-pack flavors!
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